| My favourite pages |
| Support topics
Need help in something? Take a look at our support area for your answer. Find out more |
Session Timeout
You have been inactive for 0 mins.
Stay logged in or you will be logged off in 60 seconds.
Quick content survey
As your feedback helps us improve our content and services, we'd appreciate it if you can spare a few moments to respond to the following statements.
Cash interest explained |
You will receive interest on balances in your platform cash account at the prevailing rate.
Embark Investment Services Limited acts as the custodian for investments on the Willis Owen platform and is one of our strategic partners that provides our Willis Owen ISA, GIA, Junior ISA and SIPP.
Embark places cash with a number of banking partners for safekeeping and to provide the potential for you to earn interest on money in your platform cash account. By managing cash in this way, it aims to provide better protection and a higher overall level of interest than if all funds were placed with a single bank.
The rates of interest paid by banks will vary. Embark retains a portion of the interest earned to cover its costs in managing platform cash.
Current Interest Rate
The table below shows the current customer interest rate payable on cash balances along with the amount of interest retained by Embark. The customer interest rate shown is that after accounting for interest retained by Embark:
| Date From | Customer Interest Rate | Interest retained by Embark |
|---|---|---|
| 25th March 2024 | 2.46% | 1.75% - 2.00% |
Embark can change the rate of interest at any time and it reviews the position at least quarterly. Interest is calculated and accrued daily and is credited to your account on the first of each month. If you transfer out, accrued interest is applied at the point of transfer. We will inform you if and when the interest rate changes as soon as is practicable.
Interest retained
The table below shows the yearly equivalent rates of interest Embark expects to pay based on a range of possible yearly interest rates it may earn.
| Interest Embark expects to earn | Customer Interest Rate | Interest retained by Embark |
|---|---|---|
| 0-1% | 0 – 0.46% | 0 – 0.54% |
| 1-2% | 0.46% – 0.94% | 0.54% – 1.06% |
| 2-3% | 0.94% – 1.46% | 1.06% – 1.54% |
| 3-4% | 1.46% – 2.02% | 1.54% – 1.98% |
| 4-5% | 2.02% – 2.61% | 1.98% – 2.39% |
| 5%+ | 2.61%+ | 2.39%+ |
Historic Interest Rates
To see details of historic customer interest rates, along with the amount of interest retained by Embark, click here.
"Personal investing is all about the people.." Jason, MD
Personal investing is all about people. The opportunities you can create, the adventures you can have, the security you can provide. At Willis Owen, our most valuable investment is our staff. This is why we've brought together a team of industry professionals who are passionate about putting our customers first. Our customers are a beautifully diverse group of investors, so it is important to me that our business mirrors that diversity.
Willis Owen is committed to Diversity and Inclusion, where talented individuals, regardless of their background can grow and thrive.
"Personal investing is all about the people.." Jason, MD
"At Willis Owen, we have a passionate team delivering first class solutions to our customers." Emma, Finance Manager
"At Willis Owen, we have a passionate team delivering first class solutions to our customers." Emma, Finance Manager
Willis Owen helps customers make informed decisions about their financial future. We do not give advice, so customers who do not feel confident to manage their own finances will probably use the services of a qualified Financial Advisor. However, financial advice can be expensive, and for many, their needs are not complicated. Like many things in life that require thought, like buying a car, house or other large financial commitment, you need to research the subject, gain some confidence before starting. Willis Owen provides the tools, insight and help to allow customers to really control, with confidence, their own, and families financial wellbeing.
At Willis Owen, our commitment is to allow people to own their own financial future regardless of gender, religion or ethnicity.
We also recognise the benefits that a diverse senior management team brings, which is why we’ve signed up to the Women in Finance Charter, a government initiative which promotes diversity and inclusion.
We believe that diversity among our people improves innovation, decision making and the way we deliver excellence for our customers.
Our aim is to maintain female representation at senior management level at a minimum of 40%. As of September 2019 there were 50% of women in senior roles. We have a clear action plan in place and will publish our progress annually against these targets.
