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Job title: Customer Service
Department: Customer Services
Reverse the usual pyramid of corporate structures with the CEO or MD on top... now see the customer-facing team on top, you will become the face and voice of Willis Owen. From new customer enquiry through online chat, secure messages, or traditional telephony, your first greeting will set the scene for how that customer sees us... in a world of digital, formulated responses or touchpad-to-get-through-systems, our human voice is a welcome change.
With a Gold Trusted Award from Feefo, we do ‘hello’ really well. Ultimately that’s because we care about outcomes and what people/customers and our staff think.
If you want to develop beyond looking after our customers at the front line, to support other areas of the business, we are happy to help. You just need to pack enthusiasm and a willingness to learn, we will bring the rest.
There are no targets to meet, just standards…
For the right candidate, we can offer a very competitive salary along with a range of other benefits. Perhaps you’ve spent time working in a Customer Service environment where your voice wasn’t heard and you are looking for a change, or maybe you’re looking for a stepping stone into Financial Services... you will however have some core skills you believe will be important to us.
Interested? Scared? Apprehensive... excited...? get in touch, we have all been there.
Job Profile
Willis Owen Limited is authorised and regulated by the Financial Conduct Authority and is registered in England (No.3283706) at Ground Floor, 507 (Unit 2), Centennial Business Park, Elstree, WD6 3FG. The information and content of this site is intended for UK consumers.
