| My favourite pages |
| Support topics
Need help in something? Take a look at our support area for your answer. Find out more |
Session Timeout
You have been inactive for 0 mins.
Stay logged in or you will be logged off in 60 seconds.
Quick content survey
As your feedback helps us improve our content and services, we'd appreciate it if you can spare a few moments to respond to the following statements.
Cash interest explained |
You will receive interest on balances in your platform cash account at the prevailing rate.
Embark Investment Services Limited acts as the custodian for investments on the Willis Owen platform and is one of our strategic partners that provides our Willis Owen ISA, GIA, Junior ISA and SIPP.
Embark places cash with a number of banking partners for safekeeping and to provide the potential for you to earn interest on money in your platform cash account. By managing cash in this way, it aims to provide better protection and a higher overall level of interest than if all funds were placed with a single bank.
The rates of interest paid by banks will vary. Embark retains a portion of the interest earned to cover its costs in managing platform cash.
Current Interest Rate
The table below shows the current customer interest rate payable on cash balances along with the amount of interest retained by Embark. The customer interest rate shown is that after accounting for interest retained by Embark:
| Date From | Customer Interest Rate | Interest retained by Embark |
|---|---|---|
| 25th March 2024 | 2.46% | 1.75% - 2.00% |
Embark can change the rate of interest at any time and it reviews the position at least quarterly. Interest is calculated and accrued daily and is credited to your account on the first of each month. If you transfer out, accrued interest is applied at the point of transfer. We will inform you if and when the interest rate changes as soon as is practicable.
Interest retained
The table below shows the yearly equivalent rates of interest Embark expects to pay based on a range of possible yearly interest rates it may earn.
| Interest Embark expects to earn | Customer Interest Rate | Interest retained by Embark |
|---|---|---|
| 0-1% | 0 – 0.46% | 0 – 0.54% |
| 1-2% | 0.46% – 0.94% | 0.54% – 1.06% |
| 2-3% | 0.94% – 1.46% | 1.06% – 1.54% |
| 3-4% | 1.46% – 2.02% | 1.54% – 1.98% |
| 4-5% | 2.02% – 2.61% | 1.98% – 2.39% |
| 5%+ | 2.61%+ | 2.39%+ |
Historic Interest Rates
To see details of historic customer interest rates, along with the amount of interest retained by Embark, click here.
Welcome to our ‘Introduction to ISAs’, and congratulations on making the first step to investing.
At its heart investing is very simple, it is about putting money into different financial instruments with the aim of making a profit. But, most importantly it is about you and your future. Investing is a commitment from you today to your future self.
This is where we can help, by providing you with various tools and information to help you make the right decisions. Willis Owen has been around for more than 40 years and during that time we have helped thousands of people and families to invest, helping them achieve their goals.
For us investing is a personal thing, it is about helping people make the most out of their hard-earned money. As such, customer service is at the heart of everything we do, which is why we are honoured to have been awarded the coveted Platinum Trusted Service Award from Feefo. Of all the awards we’ve won, this is the one we hold dearest, as it’s only granted by receiving positive reviews from genuine customers. So, if you get stuck or want to ask some questions just call us for free on 0800 597 2525.
ISA basics
