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Willis Owen hires Head of Digital to enhance customer experience

Posted by Adrian Lowcock in Press releases category on 29 Jan 20

  • Willis Owen appoints Head of Digital
  • Alex Rees previously worked at BNP Paribas and Ocado
  • Rees appointed to develop Willis Owen’s digital strategy
Willis Owen, the leading online investment provider, has today announced the appointment of a new Head of Digital to spearhead its work on enhancing the digital experience for its customers.

Alex Rees joins Willis Owen from BNP Paribas, where he was Online Marketing Manager responsible for growing a core insurance brand and generating digital customer acquisitions. 

Rees, who has ten years of digital and marketing experience across B2B and B2C companies from a variety of big brands - including online goods delivery giant Ocado - will be responsible for building out Willis Owen’s digital proposition as part of the company’s wider development. 

In what is a newly created role for Willis Owen, Rees will report into Jason Chapman, Managing Director.

The hire follows the promotion of a number of staff to the board last year, with Adrian Lowcock, head of personal investing, and Ian Taunt, head of product and compliance, both joining the executive committee. 

Alex Rees, Head of Digital, Willis Owen said: 

“I am delighted to be joining the team at Willis Owen. There has been a profound change in the digital journey customers now go on, but the core principle of putting the customer first remains paramount. As a customer focussed business, I am excited to put my experience and knowledge into practice at a business that shares this philosophy.” 

Jason Chapman, Managing Director, Willis Owen said:

“We are excited to have Alex join the team at Willis Owen. He brings with him a wealth of experience from his extensive career.

“It is an exciting time for Willis Owen as we look forward to the next year and our ongoing growth strategy, and Alex will have a key part to play in the future of Willis Owen, so we are delighted to have him on board.”